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Welcome to Mashreq NEO

Open an account with NEO and instantly send money to 30+ countries, Earn up to AED 2500 cashback on salary transfer and much more.

Ready to open a Neo account?

All you need is your Emirates ID to open your Neo account. No paperwork. No branch visits.

Mashreq Neo, A bank for a brilliant new age

If you are looking for the best banking experience in the UAE, your search ends here! Awarded as ‘The Best Mobile Banking App’ in the Middle East, 2020 by World Finance, with Neo you not only get an intuitive and personalized app, but an entire bank in your hands.

Enjoy All The Privileges

Experience benefits reserved for the exclusive club of Visa Platinum members around the globe, plus purchase protection, medical and legal referral and much more.

Your Free Mashreq Neo Visa Debit Card

Experience benefits reserved for the exclusive club of Visa Platinum members. Earn Salaam Points every time you spend on your Card at home or abroad.

Branchless Bank

At Neo, we’re big believers in the power of digital so there’s no need for any branches. The Neo app is designed to serve all your banking needs and queries. So enjoy easy banking using your Neo app and Mashreq ATMs.

Time to Neo – Get Cashback, Joining Benefits & More!

Access to global stock exchange, Free first cheque book, AED 350 Early bird cashback, Up to AED 2500 salary transfer cashback and more….

Frequently Asked Questions

To open a Neo Smart or Neo Salary account, you need to have a monthly salary of AED 5,000. Students & housewives can open a Neo Savings account. Enjoy a Joining Bonus of AED 350 + other benefits!

How can I download NEO app?

The Neo app is available on Google Playstore, Apple Appstore and Huawei AppGallery.

How Can I open my Mashreq NEO Account?

To create a Mashreq Neo account, you need to have your Emirates ID. Download the Mashreq Neo app from App Store / Play Store and tap on ‘New to Neo? Click here to apply’ and follow the simple application process.

I couldn’t complete my NEO application. What should I do?

Please follow the below steps to retrieve your application: 1. Open the Mashreq Neo app & click on ‘New to Neo. Tap here to Apply’ banner 2. Enter your mobile number and email id with which you were trying to open your Neo account 3. Your application will be resumed at the point where you had left. You can complete the remaining steps to open your account. Once you complete all the account opening steps, you receive and SMS and email with your account number.

Does Mashreq NEO app have a branch?

With a Mashreq Neo digital account, there is no need for you to visit a Mashreq branch. However, you can visit a Mashreq ATM/ITM for withdrawing cash, encashing cheques, and updating your mobile number/address/EID etc.

Best Digital Bank in UAETransfer Your Salary & Get Up to 2500 AED as a cashback